SupportAbout Cordito Support
About Cordito Support
Learn how Cordito provides personalized support for candidates, ambassadors, and business partners.
What Cordito Support Covers
Cordito offers technical and strategic assistance across all key user types:
- Help with onboarding, referrals, and booster configuration
- Resolving login, account, and subscription issues
- Clarifying billing, plans, challenge access, and usage
Limitations of Support
We do not provide assistance for:
- Solving or debugging candidate challenges
- Manual adjustments to points, badges, or referrals
- Browser extensions or 3rd-party custom code
Support Tiers
Candidates: Email-based help, FAQs, and onboarding guidance.
Ambassadors: Priority email support, referral help, campaign kit access.
Businesses: Personalized onboarding, dedicated account support, billing assistance.
Need Extra Help?
Still stuck? Here's how to reach us:
- Submit a support request with full details
- Include your role (Candidate / Ambassador / Business), browser version, and screenshots if possible.