Troubleshooting

Browser Issues

• Ensure you're using the latest version of Chrome, Firefox, Edge, or Safari.
• Clear your browser cache and cookies:
  Settings → Privacy → Clear Browsing Data → Cached Images & Cookies
• Disable browser extensions (especially ad blockers) and retry.
• Try opening Cordito in Incognito/Private mode to rule out conflicts.

Login & Session Issues

• Double-check your email/password or use “Forgot Password” to reset.
• Make sure cookies and local storage are enabled in your browser settings.
• Clear site-specific data:
  Chrome: Settings → Privacy → Cookies → See All Cookies → Search 'cordito'
• If you're using a VPN or firewall, try disabling it temporarily.

Device Compatibility

• Cordito works best on desktop/laptop browsers. Mobile browsers may have limited features.
• Avoid using embedded browsers inside apps like Instagram or LinkedIn.
• Check your device's time and timezone settings — incorrect clocks can break authentication flows.

Still Need Help?

If none of the above resolved your issue:

• Contact our support team with a detailed description of the problem.
• Include screenshots, error messages, and your browser & device details.
• Response time is typically within 24 hours (Mon–Fri, IST).